Knowledge Base

General Questions

• Do you support IPv6 ?
• What shopping cart programs do you have ?
• How do you download raw access logs ?
• Can I add an auto responder to my emails?
• How do I backup my site in cPanel?
• How do I password protect a folder?
• Mysql database and user naming syntax
• What versions of PHP and MySQL do you provide?
• What is HTTP/2?
• How do I change permissions on files and folders?
• Do you support HTTP/2 ?
• Heidi MySQL
• How do I upgrade my hosting plan?
• How do I install WordPress using the 1-Click Script Installer?
• Does ServerSonic offer free website migrations from my old host?
• How do I submit a formal cancellation request for a service?
• How to Change Your Website's PHP Version in cPanel
• How to Restore Your Website or Database from a Backup
• Free software Softaculous
• Why doesn't my CGI work?
• What is the path to my root directory?
• What is SSI?
• Can I have an .html file calling SSI?
• Front Page Not supported
• permissions error on cgi
• do you allow cgi?
• Softaculous
• where you can learn CGI/Perl?
• what is SSL or TLS ?
• Password protect directories
• Enterprise eMail Business email
• Mail-Scanner anti spam and virus
• Create Password
• Data Center Locations
• What is HotLink Protection ?